Service and information

Here you will find all important information. If you have any further questions, please do not hesitate to contact us.

Arrival

Check in between 2.00 and 9.00 pm. Should you be arriving later than 9 pm, please let us know.

Departure

We ask that you vacate your room by 10.00 am.

Payment

Please settle your room bill the evening before departure. You can pay by cash, Visa, Master or EC card.

Deposit

To confirm your booking, we request a deposit of 30 % of the booking value.

You are welcome to pay the deposit by credit card. In this case we ask you to provide your credit card details including number and expiry date (Visa/Master). With your consent, we reserve the right to charge your credit card at the agreed time.

Breakfast

Breakfast from 7.00 til 10.00 am

Reception times

Our reception is open daily from 8.00 am til 9.00 pm

Bicycle/ski hire

We provide free rental bikes for our guests in summer (no childrens' bikes). In winter you receive a discount on ski hire at our partner sports shop.  

Night entrance

You can use your room card to open the night entrance any time.

Local tax

The local tax of € 2,10 per person / night is charged separately (from 15 years).

Half board

Evening meals for half board guests is from 6.00 til 8:00 pm

Restaurant

Our a la carte restaurant is open in summer from Monday to Saturday 5.00 til 9.00 pm. Sundays closed.
In winter our a la carte restaurant is open Monday to Sunday from 5.00 til 9.00 pm.

Parking

Free parking available for our guests directly in front of the hotel.

Dogs

Your four-legged friend is welcome on request. Cleaning fee € 5,00  per day, excluding food.

WiFi

Free WiFi in all rooms and reception area.

Golf club

We are a partner hotel of the Zell am See-Kaprun Golf Club. Our guests receive 25% discount on current green fees.

Cancellations

The Austrian Hotel Contract Conditions apply (ÖHVB)

We recommend our guests purchase travel cancellation insurance. Many credit card companies also offer this service – you can find this information in your credit card agreement.
» to travel insurance«

Impressions