Service and information
Here you will find all important information. If you have any further questions, please do not hesitate to contact us.
Check in between 2.00 and 9.00 pm. Should you be arriving later than 9 pm, please let us know.
We ask that you vacate your room by 10.00 am.
Please settle your room bill the evening before departure. You can pay by cash, Visa, Master or EC card.
To confirm your booking, we request a deposit of 30 % of the booking value.
You are welcome to pay the deposit by credit card. In this case we ask you to provide your credit card details including number and expiry date (Visa/Master). With your consent, we reserve the right to charge your credit card at the agreed time.
Breakfast from 7.00 til 10.00 am
Our reception is open daily from 8.00 am til 9.00 pm
We provide free rental bikes for our guests in summer (no childrens' bikes). In winter you receive a discount on ski hire at our partner sports shop.
You can use your room card to open the night entrance any time.
The local tax of € 2,10 per person / night is charged separately (from 15 years).
Evening meals for half board guests is from 6.00 til 8:00 pm
Our a la carte restaurant is open in summer from Monday to Saturday 5.00 til 9.00 pm. Sundays closed.
In winter our a la carte restaurant is open Monday to Sunday from 5.00 til 9.00 pm.
Free parking available for our guests directly in front of the hotel.
Your four-legged friend is welcome on request. Cleaning fee € 5,00 per day, excluding food.
Free WiFi in all rooms and reception area.
We are a partner hotel of the Zell am See-Kaprun Golf Club. Our guests receive 25% discount on current green fees.
The Austrian Hotel Contract Conditions apply (ÖHVB)
We recommend our guests purchase travel cancellation insurance. Many credit card companies also offer this service – you can find this information in your credit card agreement.
» to travel insurance«
